Thakabed FAQ — Answers to All Your Questions

Thakabed operates under an international gaming licence. To obtain this type of licence, a company must meet strict requirements around financial transparency, fair play policies, and user protection.

A few real indicators of Thakabed's credibility: First, user funds are kept separate from the company's own money — so even if the company faces any issues, your deposited balance remains protected. Second, the game RNG (Random Number Generator) is certified by a third-party auditor — meaning game outcomes cannot be manipulated. Third, thousands of Bangladeshi users successfully deposit and withdraw every day. There is no record of withdrawals being withheld.

If you have any doubts, you can request license details at support@thakabed.best — full transparency is guaranteed.

Registration on Thakabed is intentionally kept simple — it takes just 2–3 minutes on average. You only need three pieces of information to get started:

1. Active Mobile Number — This number will receive your OTP and will later be linked to your bKash/Nagad for payments.
2. Preferred Username — Used to verify your identity when accessing your account.
3. Strong Password — At least 8 characters; mixing in numbers and special symbols makes it even more secure.

If you have a friend's referral code, you can optionally enter it. Your National ID or NID number is not required at sign-up — it only needs to be submitted later as part of KYC when making larger withdrawals.

Only one account can be registered per mobile number. Users under 18 are not permitted to register — entering your date of birth is mandatory on the sign-up form.

Thakabed supports Bangladesh's most widely used Mobile Financial Services. Current payment options:

bKash — Minimum deposit ৳200, minimum withdrawal ৳500. Funds typically appear in your balance within 1–3 minutes.
Nagad — Deposit and withdrawal limits are the same as bKash. Processing times are also identical.
Rocket (Dutch-Bangla) — Minimum deposit ৳300. Minimum withdrawal ৳500.

Withdrawals typically arrive in your account within 5–15 minutes. However, your first large withdrawal (generally ৳10,000 or more) may require KYC verification.

Important: When making a deposit, always pay from the mobile number registered to your Thakabed account. Using a different number may delay verification. If you run into any payment issues, contact support with your transaction ID.

After logging in to Thakabed, you can view your history in two places:

Betting History: Log in → Click the profile icon in the top-right corner → Go to "Betting History" or "My Bets". You'll see all sports bets, casino rounds, and their results. You can filter by date and game type.

Transaction History: Go to Profile → "Transaction History" or the "Transactions" section. Here you'll find a full breakdown of every deposit, withdrawal, and bonus credit, complete with dates and times. Transaction IDs are also listed, which may come in handy when contacting support.

Typically, the last 3 months of history are available to view directly. If you need older records, email support@thakabed.best with the specific dates and the records will be sent to you.

KYC stands for Know Your Customer — it's the process of confirming your identity. As a licensed platform, Thakabed complies with international anti-money laundering regulations, making KYC mandatory for large withdrawals.

When KYC is required: Typically before any withdrawal of ৳10,000 or more. The system will notify you automatically when your first large withdrawal triggers it.

Required Documents:
1. National ID Card (NID) — Clear photos of the front and back. Or a photo of your passport's data page.
2. Selfie Photo — A selfie holding your NID.
3. Mobile Banking Statement (Optional) — In some cases, a mini statement from bKash or Nagad may be requested.

Send the photos to support@thakabed.best or upload them via live chat. Verification is usually completed within 24–48 hours. Once KYC is done, you won't need to go through it again.

Thakabed offers five Responsible Gaming tools — all free and available to activate at any time:

1. Deposit Limit — Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made until the period resets.

2. Session Time Limit — Set a limit on how long you play in a single session. You'll receive a warning when your time is up.

3. Cooling-Off Period — A temporary break of 1 day to 6 weeks. You won't be able to log in during this period.

4. Long-Term Self-Exclusion — Full account closure for 6 months to 5 years. The account will not be reopened under any circumstances during this period.

5. Reality Check — A pop-up notification every 30, 60, or 90 minutes reminding you how long you've been playing and how much you've spent.

To activate any of these, simply tell us via live chat or at support@thakabed.best which tool you want — no reason required, it will be enabled instantly. For more details, visit our Responsible Gaming Visit the page.

Thakabed offers three levels of account restriction — choose the one that suits your needs:

Option 1 — Cooling-Off (Temporary Break): Your account will be temporarily locked for 1 day to 6 weeks. It reactivates automatically once the break ends. Just ask via live chat or email and it will be set up immediately.

Option 2 — Self-Exclusion: For 6 months, 1 year, 3 years, or 5 years. The account cannot be reopened under any circumstances during this period. Promotional messages will also be stopped.

Option 3 — Permanent Closure (Account Closure): To permanently close your account, email support@thakabed.best. Make sure to withdraw any remaining balance before closure — retrieving funds after an account is closed can be complicated.

Any of these options can be set up via live chat or at support@thakabed.best. They're usually activated within 1–2 hours.